Volume 2, Issue 2,
1996/1997
Table of Contents |
| Fundraising |
 |
| From Canadore College, thanks to Barbara Minogue, Executive Director of
Student Development and Community Relations and Brenda Skinner, Communications Coordinator
Many approaches have been used by organizations to establish
a broad base for an annual fundraising campaign, a planned giving program or a major gifts
program. Using a strategy which involves the maximum number of donors making small- and
medium-sized gifts is reliable for creating a strong sense of ownership in Canadore
College as well as expanding the donor base for future movement up the donor pyramid.
However, the procurement of major gifts remains critical to the growth and maturation of
fundraising efforts.
When identifying potential donors, money should not be the
only determining factor. It is important to also identify donors who, in some way, feel
connected to their contribution. The best possible donor is usually the individual who
possesses a history with a college and who is familiar with the college's needs. In other
words, a college is most likely to receive a major financial commitment from someone whose
family member has graduated from the institution or from an employer who has hired the
college's graduates.
For colleges in Ontario, the Ontario Student Opportunity
Trust Funds, a matching dollar for dollar program, is an powerful opportunity to taken
advantage of. It is also an important element to be capitalized on in the campaign itself.
Knowing that their donations will be recognized for the combined gift is an extremely
strong motivating factor for potential donors.
Here are some basic elements being utilized by Canadore
College in its current campaign:
- Identify potential donors
Your potential donors should be identified from across your college's catchment
area. For Canadore, these people had some connection to the College and included all
contributors to the College's 1988 campaign, annual donors, current and past Board
members, the top 25 prominent families in the area and 25 successful employers in the
region.
- Evaluating the potential to give
In evaluating potential, the following should be noted and communicated clearly:
the gift requested is not an assessed amount, but one which is worthy of consideration as
a fair share given the individual's resources;the request relates well to the overall
scale of giving required for success;the evaluated amount relates to what the prospect
could give rather than what he or she will give.
- Ranking potential prospects
Canadore's Scholarship and Bursary Office produced an accurate list of prospects
who have been evaluated for potential. This ranking then determined the top 50
contributors considered likely to make a major contribution. It also distinguished
"leaders" to be canvassed first with the hope that they will not only contribute
but may, in fact, help to champion the campaign.
- Going to the public
Do your canvassing in phases. Start with the solicitation of the highest rated
prospects and work through the identified lists. (Additional prospects who are identified
from time to time will be considered for a personal approach after first being qualified.)
The top 50 will be solicited on a one-to-one basis, while those prospects outside of the
top 50 can be reached through a mail/telephone canvass.
- Your volunteers
In order to present the case for support effectively and efficiently, a
significant number of volunteers must be recruited. Considered "special
friends," volunteers are generally the College's varied stakeholders individuals
who have demonstrated their commitment to the College. It is imperative that solicitors
are familiar with the College's case for support and are themselves convinced of the need,
having made their own financial commitment. Sights must be kept high, for this is an
important undertaking.
Solicitors are provided with an information kit containing a proposal tailored to the
prospect, campaign brochures and other information items deemed pertinent to the
solicitation. It is crucial that volunteers appointed for solicitation are able to
motivate their prospects in an exemplary manner.
- A strategy for approaching major contributors
Approaching your major donors is the most crucial component of the campaign. The
gifts received from these donors will set the tone for giving to the campaign.
First of all, your major gift givers must be carefully informed and cultivated before
being asked to give. They should then be approached by someone considered most appropriate
for the job. After this, "prospects" should be met on a face-to-face basis
there is no substitute for this type of approach. The deliberate matching of volunteer to
prospect is the vital connection to receiving the largest gift possible.
For top-rated prospects, events such as a small breakfast or lunch, hosted by the college
President, Chair of the Board of Governors, or other appropriate college personnel, will
provide the opportunity to present the case for the campaign.
- Undertaking the mail/telephone campaign
Prospective donors being canvassed by mail and telephone first receive a letter
which has been endorsed by a prominent donor. Follow-up is undertaken over the phone. The
calls are scripted and made by trained callers who are current students or alumnus who
themselves have benefitted from a scholarship or bursary. The callers work in shifts of 10
for three months.
- How to cultivate interest
Each prospect must be provided with strong and compelling reasons for supporting
the campaign as well as made aware of the positive effect their support will have on other
potential donors. All efforts must be aimed at increasing and understanding the college,
its needs and benefits which will result from their philanthropy.
- The pitch
At the time of solicitation, carefully and deliberately discuss the entire
campaign while concentrating on the strengths of the program. Listen for areas of
interest. Outline the prospect, the importance of their gift to the success of the
campaign. Stress the need for leadership giving which will set the tone for universal
support. At the appropriate moment, extend a direct invitation to participate and
encourage the prospect to think of an exemplary gift.
All prospective donors expect to be "sold" on the program. Most anticipate being
asked to provide something specific. Experience shows that in most cases, the prospect
will respect a direct approach as being well thought out and thus representing a truly
important need. You must ask! Prospects are not clairvoyant and want you to think them
important enough to make a specific request. Most calls which fail do so because the
individual soliciting did not ask not because the donor would not give.
- Administering the campaign
College departments responsible for administering fundraising campaigns are
different from institution to institution. At Canadore College, the Scholarship and
Bursary Office has the responsibility of confirming the objective and activating the
detailed strategies necessary to ensure success. These responsibilities encompass:
 | becoming familiar with and able to present the College's case
for support; |
 | becoming familiar with solicitation techniques; |
 | overseeing activity in the mandated areas; |
 | organizing the breakfast/luncheon events; |
 | assisting in the evaluation of each prospect's potential to
give and the assignment of prospects to volunteers; |
 | developing a donor recognition plan (how to say thank yo |
 | in seven ways). |
This team is continually involved in building an effective
solicitation team and providing necessary and accurate data. They must also be available
to assist in making key calls with volunteers with whom they are in constant contact.
At Canadore College, the Executive Director of Student
Development and Community Relations plays an important role by:
 | overseeing the implementation of the matching gift strategy |
 | preparing the matching gift brochure |
 | authoring the letters |
 | offering training in leadership recruitment |
 | leading the matching gift prospect research effort |
 | providing assistance in rating and assignment |
 | presenting training in "how to make the ask" |
 | developing the telephone script |
 | delivering the mail/telephone caller training |
11. Your campaign workplan
Set up a workplan for the campaign. Canadore's workplan looks like this:
| Month 1: |
 | Develop case materials |
 | Write letter series |
 | Recruit eight to 20 volunteers |
 | Set up mail/phone campaign |
|
| Month 2: |
 | Recruit callers (mail/telephone) |
 | Write script and train callers |
 | Begin mail/telephone campaign |
|
| Month 3: |
 | Evaluate campaign to the present |
 | Design schedules for lead "asks" |
|
| Month 4: |
 | Continue mail/telephone campaign |
 | Begin breakfast series |
 | Continue solicitation, individual solicitation where necessary
|
 | Follow-up with prospects |
|
| Month 5: |
 | Continue mail/telephone and breakfast campaigns |
 | Continue solicitation and follow-up |
 | Continue follow-up |
|
| Month 6: |
 | Thank you and recognition program |
 | Clean up and completion of all prospects |
 | Completion of program |
|
The final word
With the recruitment and solicitation of major donors taking place in an increasingly
complex fundraising environment, it is important that any fundraising efforts be built
upon a solid base of prospects which is maintained with some diligence. It is important to
note that cultivation does not stop when the gift is achieved. Cultivation is an ongoing
and vital process which should be monitored continually. Individual experience is very
important in qualifying a prospect. Know your donors. Understand their profile. They are
part of your College's future. |
|